About Us NetNutri
Here at NetNutri our goal is to be your one-stop for natural health, bodybuilding, baby and pet products web site. We have over 5,000 top products and want to save you your hard-earned money since choosing us for all your health and wellness needs promises to be an economical and enjoyable shopping experience.
Frequently Asked Questions & Announcements
Need a quick answer? You can view FAQ & Announcements here.
How to Talk to us
Call Us 1-877-220-3443
Fax Us 201-751-5699
Monday-Friday 9 am-5 pm EST
If you give us a call outside of regular business hours you can leave us a message and well get back to first thing the next business morning. Please leave contact information in the voicemail including call back number and a brief description for the nature of your call.
Fill out your concerns on the contact us form. We respond to e-mails during regular business hours.
Download an Order Form Click Here
505 54th street, West New York, NJ, 07093
Submit a Ticket
You Can Submit a ticket. We will respond to tickets via email
How To Shop
Sorting through thousands of products is not an easy thing to do. That is why we have spent months researching and developing one of the most user-friendly and easy-to-navigate nutrition sites on the Internet today. We have developed 5 easy ways for you to find exactly what you are looking for.
Use our powerful site-wide search engine to find any specific product. Simply type what you are looking for in the search box on the top of every page and click 'search'. Our search engine will scan all the products in our database and return the ones that we believe are the best match. If you know exactly what you want, there is no easier way to find it! Use our advanced sort and search controls to better narrow your results by specific features and product attributes to find exactly what you came to us for.
Browse By Brand
Have a favorite brand or manufacturer? Want to Look for items by just that brand? Simply use our browse by the brand feature on the top menu tabs of every page to review every product we stock in one of our 350+ brands. You can also use our brand drop-down list on the bottom of the navigation menu on every page for quick access to your brand of choice. When you know a brand you trust and prefer, there is no easier way to view all their products.
Browse By Category
There is no better way to shop our site than by category. We've had our trained professionals break down all our products into 100's of specified departments and categories. Simply browse by category by clicking the categories tab on the top of the page, or choosing one of the main departments from the menu list. on the left-hand side of every page.
Browse By Ailment
Suffering from Arthritis? High Cholesterol? Diabetes? Something Else? browse our site by different ailments and conditions and find products that have been proven to be helpful with this ailment. We also recommend you visit our Health Library for more helpful information.
Browse By Ingredient Specialty
Want to make sure a product does or does not contain certain ingredients? We have narrowed your search for the following ingredients; Kosher, Dairy Free, Soy Free, Organic, Sugar-Free, Egg Free, Dairy Free, Lactose-Free and Free of Animal Testing.
If you still can't find what you're looking for then you can use our product request form. Product requests are sent directly to our ordering department. It is through our customer's suggestions that we continue to grow and improve our vast catalog of stocked items.
The NetNutri.Com Shopping Cart is safe and secure. It protects both your privacy and the accuracy of your order. You can easily add, remove and update the quantities of your items directly from the shopping cart. To put an item in your cart select the "ADD TO CART" icon underneath the product you would like to order. If you want to change the quantities you can do so from the product information page, or directly through the shopping cart maintenance page. After an item is added to your cart it will appear in the cart display box on the top right-hand side of every page. When you have finished shopping, having placed each item in your shopping cart and selected the appropriate quantities, click "checkout". You will then be prompted to enter your email address, billing information, and credit card information. Once your order is sent you will receive a confirmation email with tracking information.
We accept all major credit cards including Visa and MasterCard. All orders are encrypted and secure. If you don't feel comfortable submitting credit card information through our secure servers, then use our printable order form to fax or mail your order. We also accept checks or money orders.
Offline Ordering Methods
If you are hesitant about placing your order online, you may place your order over the phone with one of our Customer Support Representatives by calling 1-877-220-3443 or via fax: 201-520-0441 with our printable order form, or by mail by sending in certified money order along with your order form (sorry, no personal checks).
Items can be returned or exchanged for any reason. Simply send the items back to us within 90 days of receipt and we will refund your money or exchange your product. When we receive your package we will credit the card used at purchase for the full price of your product minus any shipping fees.
We apologize, but because of product shelf life, products returned after 14 days will have a 20% restocking fee.
In the event of returning a free shipping item, there is a mandatory deduction of $5.95 from your total refund.
- Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
- Indicate whether you would like an exchange or a refund.
- Make a copy of the purchase order that was enclosed with your original order or you can use the original invoice
- Use the mailing address label below to address your return shipment.
- Take the package to your preferred shipping location to have it delivered to us. Or we can email you a return label, just give us a call at 1-877430-0089 or send us an email by Clicking here. If you are returning a product due to a defect or an error made by us, we will refund your shipping costs.
Attn: Returns Department
505 54 Street
West New York, NJ, 07093
NetNutri Is located In the great state Of New Jersey and therefore must charge a sales tax of %7 to all applicable items for orders shipping to New Jersey.
You will receive a confirmation email as soon as your order has been received, this serves as your receipt. Once your order has been packed you will receive a shipment email containing the tracking number of your package. This email will provide you with confirmation numbers and order tracking numbers to track your order. You can also track the progress of your order by logging into your account and using the order tracking feature on the left side of your account login page.
Partial Ships & Backorders
On rare occasions, we may run out of stock on an item. This may cause a slight delay in shipment for your order. If an item you ordered is going to be back-ordered, we will notify you via e-mail of this delay and then automatically ship the items as soon as they are available.
Here at NetNutri, we have a great relationship with our suppliers so we are usually able to get your products very quickly. If your back-ordered item(s) will arrive in a timely manner, we will delay your shipping so we can send your order in its entirety. If we can not have your item(s) soon after receipt of your order, we will ship your partial order and automatically ship the back-ordered items as soon as they become available at no extra cost to you.
Credit Cards Security
All orders placed through NetNutri are 100% secure and encrypted. Our storefront and credit card gateways operate on an ultra-secure encrypted storefront software platform. We are VeriSign secured certified and verified Hacker Safe which further guarantees your privacy and the security of your confidential information.
We consider nothing more important than the security of our customer's data. Our security team actively tests for vulnerabilities from points of presence around the world. It is important to us that you feel safe and secure when providing your personal and billing information to us. We use the highest levels of internet security technologies. All confidential information is sent via Secure Sockets Layer (SSL). This information is encrypted and can only be read on your computer and our dedicated servers, it is unreadable during transit over the internet so hackers and online spies cant get your information.
Customer Service Guarantee
Many online retailers offer poor online customer service. We pride our self on our service to our customers. We will do everything in our power to give you the best quality service and value on the Internet. If you are not 100% satisfied in any way with our products or services please notify us immediately and we will do our best to resolve any problems to your satisfaction.
Your privacy is of the highest priority for us. We will never share your name, mailing address, e-mail address, or phone number with another party. Additionally, any personal information you provide us will be held strictly confidential. Our site utilizes advanced encryption and security measures, so your personal information is always protected.
Signing up for a NetNutri account is the best way to shop and save on NetNutri. Account-holders get access to special promotions, news, and announcements as well as the added benefits of numerous advanced shopping features.
NetNutri Account Features:
- Advanced Order Management Options
- Track Orders and Shipments
- Review Old & Recently Placed Orders
- Address Book Management
- Saved Billing and Personal Information
- Review and Rate Products
- Rewards Points Good For Free Items
- Wish List Management
- Manage Communication Preferences
- Print Receipts
- Duplicate An Order Quickly
- ... and much more!
The above list is just some of the many features available to NetNutri's account holders. Sign up today to and start enjoying all the added benefits and convenience of being a member. As always your information is kept private and secure.
Like free stuff?... We thought so. Sign up for a NetNutri account and you are automatically enrolled in our rewards program. Then all you have to do is shop at NetNutri to earn points. Whenever you buy an item worth points they are automatically added to your account, once you reach a certain number you can redeem them as cash discounts on future orders. View an item's point value on the item detail page, and maintain your points via the account management screen. It gets better... watch for special promotions to earn extra points on some of your favorite items throughout the year!
The products and the claims made about specific products on or through this site have not been evaluated by netnutri.com or the FDA. They are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.