Returns and Refunds Policy

Thank you for shopping at NetNutri.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 90 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 90 days

  • The product has not been used and is in its original packaging

We will accept returns on products that are defective or damaged in shipping.

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

Once you receive a return authorization number (RAN) you may send the product(s) with its original packing to:

NetNutri
Attention Returns
560 55th street
West New York, NJ, 07093

Shipping charges

Shipping charges incurred in connection to the return of a product(s) are non-refundable.

If free shipping was selected, a charge of $7.95 will be deducted from the refund.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from NetNutri.

Restocking Fee

Unless an item was damaged or defective return orders may be subject to a 15% Restocking Fee at our discretion.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: