Unopened items can be returned or exchanged for any reason. Simply send the items back to us within 30 days of receipt and we will refund your money or exchange your product. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees.
We apologize, but because of product shelf life, products returned after 14 days will have a 20% restocking fee. We are not able to accept returns on products after 30 days. Additionally, if you are returning/exchanging a quantity of 12 or more of the same item there will be a 15% restocking fee due to inventory control and product shelf life.
In the event of returning a free shipping item there is a mandatory deduction of $5.95 from your total refund.
Instructions:. If you are returning a product due to a defect or an error made by us, we will refund your shipping costs.
1. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
2. Indicate whether you would like an exchange or a refund.
3. Make a copy of the purchase order that was enclosed with your original order or you can use the original invoice
4. Use the mailing address label below to address your return shipment.
5. Take the package to your preferred shipping location to have it delivered to us. Or we can email you a return label, just give us a call at 1-877432-0089 or send us an email by Clicking Here
Attn: Returns Department
560 55th street
West New York, NJ, 07093