Returns and Refunds Policy
Thank you for shopping at NetNutri.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 90 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund subject to the following terms.
To be eligible for a return, please make sure that:
The product was purchased in the last 90 days
The product has not been used and is in its original packaging
We will accept returns or replace products that are defective or damaged during shipping as long as they are reported within 7 days.
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
Once you receive a return authorization number (RAN) you may send the product(s) with its original packing to:NetNutri
560 55th street
West New York, NJ, 07093
Shipping charges for your purchase are non-refundable and will be deducted from the refund.
If free shipping was selected we will deduct the actual shipping cost, or $7.95, whichever is greater.
You are responsible for paying the costs of shipping and for the risk of loss or damage when returning an item to NetNutri
Refunds will be issued to your original payment method upon receipt of the return. Please allow 1-3 days for the refund to appear on your account.
Unless an item was damaged or defective return orders may be subject to a 15% Restocking Fee at our discretion.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: